Best Inbound Call Center Software For Your Business
- Application programming interface that allows for integration with other systems/databases
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20 Best Inbound Call Center Software in India - Features, Pricing and Reviews
Knowlarity SmartIVR
Description:
Knowlarity Smart IVR offers an efficient inbound call centre solution that enhances customer support. With features like call queuing and auto-attendant, it ensures every call is answered promptly. This software helps businesses manage high call volumes while maintaining customer satisfaction.... View Knowlarity SmartIVR Profile
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MyOperator
Description:
MyOperator's inbound call center solution ensures that incoming customer calls are handled effectively. It offers features like IVR and call routing to reduce response times and improve service. This software helps businesses manage large call volumes with ease and professionalism.... View MyOperator Profile
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Exotel
Description:
Exotel powers inbound call centers with reliable tools to handle high call volumes. Features like interactive voice response (IVR) and call queuing ensure customers are directed to the right agents. This software helps businesses provide timely support and better customer experiences.... View Exotel Profile
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MCube
Description:
MCube provides an effective inbound call center solution that ensures customers receive timely support. Features like call routing and IVR help manage high call volumes efficiently. This software enhances the customer experience and streamlines communication.... View MCube Profile
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ZipDial
Description:
ZipDial delivers an effective inbound call center solution that boosts customer support capabilities. With features like call tracking and reporting, businesses can monitor performance and enhance service quality. This software ensures timely responses, fostering customer satisfaction.... View ZipDial Profile
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Build Formula
Description:
Build Formula’s Inbound Call Center solution enables businesses to efficiently handle incoming customer calls. The system ensures that calls are routed to the right agents based on skill set, availability, and priority. With features like call tracking, recording, and real-time reporting, businesses can enhance customer service and boost satisfaction. The solution also integrates seamlessly with C... View Build Formula Profile
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OpenPhone
Description:
OpenPhone’s Inbound Call Center solution helps businesses manage and organize incoming calls efficiently. This tool provides features like call queuing, automated responses, and call routing to ensure customers receive prompt assistance. With analytics and reporting, businesses can monitor call volumes and agent performance to optimize operations. OpenPhone’s inbound call center solution is ideal ... View OpenPhone Profile
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Dialer360
Description:
Dialer360’s Inbound Call Center solution enhances the customer service experience by managing high volumes of incoming calls efficiently. With features such as call queuing, IVR, and intelligent call routing, it ensures that customers are directed to the right agents without unnecessary delays. The system’s integration with CRM tools enables agents to access customer data instantly for a more pers... View Dialer360 Profile
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Convox
Description:
Convox’s Inbound Call Center solution optimizes the handling of incoming customer calls, ensuring that customers receive prompt and efficient service. The platform integrates advanced features like call routing, queuing, and real-time monitoring to ensure smooth operations. With detailed reporting and analytics, businesses can monitor call center performance and identify areas for improvement. Con... View Convox Profile
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Twilio
Description:
Twilio’s Inbound Call Center solution helps businesses manage incoming customer calls with ease. It provides advanced features such as call queuing, automated responses, and intelligent call routing based on customer needs. This system improves response times and reduces customer wait times, enhancing customer satisfaction. By integrating with CRM systems, businesses can provide personalized servi... View Twilio Profile
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KOOKOO CloudAgent
Description:
KOOKOO CloudAgent’s Inbound Call Center solution enables businesses to manage incoming calls efficiently and provide superior customer support. With features like call queuing, automatic routing, and IVRS, customers can quickly reach the right department or agent. The system also provides real-time analytics, enabling managers to monitor agent performance and ensure service levels are met. This so... View KOOKOO CloudAgent Profile
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Edze Sales Infinity
Description:
Edze Sales Infinity’s Inbound Call Center solution allows businesses to manage incoming calls efficiently. The system routes calls to available agents, tracks wait times, and monitors agent performance. By integrating with CRM systems, agents have quick access to customer information, enabling faster resolutions and more personalized service. Real-time call analytics ensure that businesses can imp... View Edze Sales Infinity Profile
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DigitalCRM
Description:
DigitalCRM's Inbound Call Center software enables businesses to manage incoming calls efficiently. This solution streamlines call routing, tracks customer inquiries, and integrates with CRM systems to ensure a personalized experience. With advanced features like call queuing and priority management, DigitalCRM helps improve response times. By offering real-time performance tracking, businesses can... View DigitalCRM Profile
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Revamp CRM
Description:
Revamp CRM’s Inbound Call Center solution helps businesses manage incoming customer calls more effectively. With features like automatic call routing, call tracking, and real-time reporting, businesses can ensure that every call is handled promptly and professionally. The platform also integrates with CRM data to offer agents a comprehensive view of the customer, allowing for more personalized sup... View Revamp CRM Profile
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VC CRM
Description:
VC CRM’s Inbound Call Center solution enhances customer service by effectively managing incoming calls. The system automatically routes calls to the appropriate department or agent based on customer needs, ensuring swift resolution of issues. With a comprehensive database at agents' fingertips, they can provide more accurate and timely responses. This improves overall efficiency and customer satis... View VC CRM Profile
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Mindiansoft CRM Solutions
Description:
Mindiansoft’s Inbound Call Center solution is designed to enhance customer service through efficient call management. This tool enables businesses to prioritize and route calls based on urgency or customer profile, ensuring timely responses. Integrated with CRM, agents have all the relevant customer information at their fingertips, allowing them to resolve issues quickly. With advanced reporting, ... View Mindiansoft CRM Solutions Profile
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Savvy CRM
Description:
Savvy CRM’s Inbound Call Center solution focuses on managing incoming calls efficiently. It helps businesses route calls to the right department or agent based on customer needs, minimizing wait times. By tracking call history and customer preferences, agents are better equipped to provide personalized service. Additionally, the solution offers detailed reporting on call volume, duration, and cust... View Savvy CRM Profile
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Power CRM
Description:
Power CRM’s Inbound Call Center feature ensures businesses can effectively handle customer inquiries, support requests, and service issues. With intelligent call routing, businesses can ensure that calls are directed to the right department, improving response times. The system tracks call history, enabling agents to resolve customer queries quickly and accurately. Power CRM’s tools also allow bus... View Power CRM Profile
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Sankav CRM
Description:
Sankav CRM’s Inbound Call Center solution improves the management of incoming calls, ensuring that customer queries are handled promptly. With integrated customer data, agents can provide personalized service, reducing wait times and improving satisfaction. By utilizing features like call routing and tracking, businesses can streamline their inbound call processes. This solution helps increase age... View Sankav CRM Profile
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Seatech CRM
Description:
Seatech CRM’s Inbound Call Center module optimizes the handling of incoming customer calls, ensuring that each call is routed to the appropriate agent based on customer needs and agent availability. The system integrates with CRM data to give agents instant access to customer information, enhancing their ability to resolve issues quickly. With performance analytics and call tracking, businesses ca... View Seatech CRM Profile
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You must conduct thorough research and read user reviews to choose the best software for your needs. So, take a look at our website to understand better!