Best Live chat Software For Your Business
- Application programming interface that allows for integration with other systems/databases
- AI-based platform which conducts a conversation via auditory or textual methods
- Collect user details before starting a chat.
- Copy on the page or chat window encouraging the user to engage with the chat option
- Engage in direct, instant messaging with customers, users, etc.
- Engage in direct, instant messaging with consumers
- Communicate using direct chat or messages within the system
- Shortcuts for inputting frequently used messages
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20 Best Live Chat Software in India - Features, Pricing and Reviews
Zoho SalesIQ
Description:
Zoho SalesIQ offers a live chat feature that enables businesses to connect with customers instantly. It allows for proactive engagement with website visitors, improving lead conversion. SalesIQ tracks visitor behavior, ensuring that agents can offer personalized assistance. The tool integrates seamlessly with CRM systems, ensuring a smooth flow of customer data. It also provides detailed chat anal... View Zoho SalesIQ Profile
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Acquire
Description:
Acquire provides businesses with a live chat solution that enhances real-time communication. It helps engage visitors proactively, improving sales conversion and customer service. The platform integrates with other tools like CRM, ensuring a smooth experience. Acquire offers detailed reporting and analytics to track performance and optimize service. With Acquire, businesses can improve response ti... View Acquire Profile
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Olark
Description:
Olark’s live chat solution connects businesses with customers instantly, improving support response times. It enables agents to answer questions and resolve issues in real-time, boosting satisfaction. Olark integrates seamlessly with CRM systems, ensuring all customer information is centralized. The platform also provides analytics to track performance and identify opportunities for improvement. O... View Olark Profile
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Birdeye
Description:
Birdeye Live Chat software enables businesses to connect with customers instantly through real-time chat support. This tool helps answer customer inquiries promptly, enhancing the overall customer experience. The live chat feature integrates seamlessly with your website, allowing businesses to capture leads and provide assistance 24/7. With chat transcripts and analytics, it offers valuable insigh... View Birdeye Profile
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Hubspot Marketing
Description:
Hubspot Live Chat software enhances customer interaction by providing real-time support directly on your website. It enables businesses to respond promptly to inquiries, improving customer satisfaction and engagement. With integrated chatbots, it can automate responses for common questions, ensuring that customers receive immediate assistance around the clock.... View Hubspot Marketing Profile
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Drift
Description:
Drift’s Live Chat feature helps businesses engage with website visitors instantly. It allows businesses to respond to customer queries in real-time, improving customer satisfaction and conversion rates. With easy integration into CRM systems, it provides a unified communication experience.... View Drift Profile
Most Valued Features:
Live Agent
Description:
Live Agent’s live chat feature empowers businesses to connect with visitors in real-time, increasing customer engagement and conversion rates. The software offers instant messaging, chatbots, and personalized communication, ensuring customers are supported throughout their journey. With features like file sharing, automated responses, and multi-channel integration, Live Agent enhances the overall ... View Live Agent Profile
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Tidio Chatbots
Description:
Tidio Chatbots offers a live chat solution that connects businesses with customers instantly. It automates responses to common questions, improving response times and customer satisfaction. The platform is customizable to match the business’s branding and tone. Tidio integrates with CRM and marketing tools, ensuring that all interactions are tracked and personalized. With its AI-powered features, ... View Tidio Chatbots Profile
Most Valued Features:
Rocket.Chat
Description:
Rocket.Chat’s live chat solution enables businesses to engage with customers in real-time, improving customer service and support. The platform’s live chat is customizable, with options for setting up automated responses, integrations, and ticket management. It also supports multimedia, allowing teams to send images, videos, and files during chats. With its user-friendly interface, Rocket.Chat mak... View Rocket.Chat Profile
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Freshchat
Description:
Freshchat’s Live Chat feature helps businesses engage with customers instantly. It provides a seamless support experience by answering queries in real-time, improving customer satisfaction. Integrated with CRM, it allows agents to track and manage conversations easily.... View Freshchat Profile
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Sprinklr
Description:
Sprinklr Live Chat enables businesses to communicate with customers in real time, providing immediate answers to queries and support. The platform integrates seamlessly with websites, mobile apps, and social media. It includes features like automated responses and ticket creation for enhanced efficiency. Sprinklr’s live chat capabilities allow businesses to provide personalized service instantly. ... View Sprinklr Profile
Most Valued Features:
Intercom
Description:
Intercom’s live chat solution enhances customer support by offering real-time assistance. It integrates seamlessly with other Intercom tools, providing a unified communication platform. With automated triggers, Intercom ensures that customers get prompt responses to their queries. The platform also allows businesses to track customer interactions, ensuring personalized service. Intercom helps busi... View Intercom Profile
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LiveChat
Description:
LiveChat offers a seamless live chat solution for providing immediate customer support. The platform is easy to integrate with websites, offering real-time assistance to visitors. It allows agents to engage proactively, providing better service and resolving queries faster. LiveChat’s user-friendly interface ensures a smooth experience for both customers and agents. It helps businesses enhance cus... View LiveChat Profile
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Aria Namaste Live Chat
Description:
Aria Namaste Live Chat provides businesses with a powerful real-time chat solution. It helps support teams manage customer inquiries quickly and effectively. The platform allows businesses to engage with customers proactively, leading to faster issue resolution. It also integrates with CRM tools, ensuring that customer data is easily accessible for personalized service. Aria Namaste ensures a high... View Aria Namaste Live Chat Profile
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Description:
Zoho People Live Chat software enables real-time communication between employees and support staff. It allows HR teams to provide instant assistance and answers to employee inquiries, improving response times and overall satisfaction. The chat functionality integrates seamlessly with other HR tools, ensuring a cohesive support experience for employees.... View Zoho People Profile
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ManageEngine
Description:
ManageEngine’s Live Chat software offers businesses the ability to interact with customers instantly. It provides a seamless communication channel for real-time support, improving customer satisfaction. The tool integrates with other customer service tools, ensuring a cohesive support experience. With analytics, businesses can track chat performance and customer satisfaction. ManageEngine enables ... View ManageEngine Profile
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Description:
Brevo’s Live Chat solution allows businesses to interact with website visitors instantly, providing real-time support and enhancing the user experience. This tool enables agents to answer questions, resolve issues, and assist customers without delay, improving conversion rates and customer satisfaction. The platform also integrates with CRM systems, allowing businesses to track conversations and g... View Brevo Profile
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Proprofs Help Desk
Description:
ProProfs Live Chat software allows businesses to connect with customers instantly, offering real-time support and guidance. It helps answer questions quickly and efficiently, increasing customer satisfaction and engagement. The software enables handling multiple conversations simultaneously, enhancing support capabilities and providing valuable customer insights.... View Proprofs Help Desk Profile
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Kaem Technologies
Description:
Kaem Live Chat software lets businesses interact with customers in real-time, providing instant support and assistance. It enables handling multiple chats, allowing quick and effective responses to customer queries. The system improves customer experience by addressing issues on the spot, which increases satisfaction and loyalty. Built-in tracking tools provide insights into customer needs, enhanc... View Kaem Technologies Profile
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Hesk Help Desk
Description:
Hesk Live Chat software facilitates real-time customer support, enabling businesses to engage and assist website visitors instantly. The tool supports multiple chat sessions, providing immediate solutions to customer inquiries. By improving response times, it enhances the customer experience and helps build stronger relationships, while built-in analytics provide insights to refine future interact... View Hesk Help Desk Profile
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You must conduct thorough research and read user reviews to choose the best software for your needs. So, take a look at our website to understand better!