Alohaa IVR

Alohaa IVR-software is a complex and highly customizable Interactive Voice Response (IVR) commercially utilized for efficient customer relations and sales improving applications that let the company interact with the client via voice authenticated system. It is a strong telephony tool, which enables enterprise to facilitate prompt interaction with clients and satisfy their needs, to provide timely support, and to manage the customer relations that increase customer satisfaction and sales rates.

Key Features include:

• Customize IVR menus with concern to your business branding so as to lead the customers onto the required options conveniently.
• It is multilingual that enables your customers to reach out to your business in the language of their choice.
• Automatic Call Routing to minimize time customers spend on hold and promptly connect the caller to the right department or agent given the inputs of the caller.
• Record and note voice communications for compliance, reference, and to examine the quality of the service to clients.
• Connect with the top CRMs, such as Salesforce, HubSpot, and Zendesk, so that call center agents can view customers’ data during communication.
• Capture and analyze statistics for call patterns, customer preferences and agent performance using analysis tools and report generation.
• Integrate voice recognition to make security tighter combined with the customer identification through voice recognition.

Alohaa IVR-software is a helpful tool for the companies that interested providing quality services and increasing the sales. Being feature-rich and supporting enhanced telephony this IVR system is right for those companies willing to build perfect and smooth, customer interactions.