Drift

Drift is a conversational marketing software which allows users to talk to their visitors in real time and convert more leads. Using the advanced live chat and the AI chatbot, Drift helps businesses reach customers in the blink of an eye boosting customer satisfaction and support.

Key features include:

• Live Chat an easy and convenient way of communicating with website visitors to ease on the questions that may be asked, support as well as boosting on conversion.
• AI-Powered Chatbots able to respond automatically and therefore filter leads all day and night while clients are being attended to immediately or being provided with appropriate information.
• Discover quality leads and keep them from entering the marketing automation system funnel to boost sales productivity.
• Compatible with other popular CRM solutions, such as Salesforce, due to which its features allow to track and control conversations and customer data.
• Analytics and Insights includes information on how customers use their smartphones, such as engagement and conversion rates to better understand they are behaving.

Drift reinvents web communication by creating a complete conversational experience between clients and businesses through live chat and artificial intelligence.