What is Exotel
Exotel offers cloud telephony and IVRS solutions that simplify business communication. With automated voice responses and cloud-based systems, businesses can manage calls efficiently from anywhere. This software helps reduce manual workload and improve customer service.
Exotel Features
Most valued features
Call Disposition
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Click to call functionality
CRM
Exotel Pricing Information
Exotel in detail
Exotel is a leading solution that enables an organization to streamline the communication process and improve the interaction with the customer. It is developed using the cloud, providing a large number of tools to people for effective call management and smooth flow of communication.
Key features are:
- Simple interface for easy handling of incoming and outgoing calls
- Scalable IVRS through which businesses can automate their customer service by providing self-service options to customers.
- Call tracking and analytics in real time to measure performance.
- CRM integration for better lead management and customer insight.
- Advanced features include call recording, SMS, and automatic call distribution.
Through Exotel's cloud telephony and IVRS solutions, organizations can ensure minimum manual interference, strict compliance, and an overall improvement in customer experience through efficient management of communication.
Exotel FAQs
Q. Who are the main user group of Exotel?
The user group of Exotel are as follows : Startups SMEs Enterprises
Q. How much does Exotel cost?
Exotel has 2 plans, Dabbler INR 9999 Believer INR 19999
Q. What pricing model does Exotel support?
Exotel pricing model : Yearly,Monthly
Q. Is Exotel is online or offline?
Exotel is Online Software.
Q. Is customization possible in Exotel?
Yes
Q. What type of support does Exotel provide?
Exotel offers Phone,Email,Live Chat,Online (Ticket) support.
Q. What type of guides provided by Exotel for training?
Exotel provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.
You must conduct thorough research and read user reviews to choose the best software for your needs. So, take a look at our website to understand better!