Ice Hut IMS

Ice Hut IMS-software is a multifaceted Customer Relationship Management (CRM)-system aimed directly at enhancing the efficiency of business processes and driving higher levels of satisfaction among customers to boost the organizational efficiency of a company. This solid software operates on a variety of business utilities to enhance the tool set to be comprehensive as it can for customer relationship management, sales, marketing, and sales support.

Key Features:

• Centralized Customer Database accommodate all customer related data such as the customer’s contact detail, transaction details, and all communication records in one area, thereby simplifying customer relations.
• Sales Automation optimize the length of the sales funnel to implement more intelligent tools and better working procedures to receive more sales.
• Marketing Integration with various marketing channels, social networks, email marketing software, and many others, empowering companies to deliver value-focused, relevant campaigns to their customers.
• Customer Support Management to organize, monitor, and address customer support tickets in a simple ticketing structures which will provide adequate flow to address consumers’ concerns.
• Real-time Analytics and insights into its customers and how it sells products, how its operations are performing, and other key areas through greater reporting and analytics, which can be leveraged to keep customers ahead in the competitive world.
• Collaboration Tools to promote increased company collaboration and communication with integrated features that allow subscribers to interact, discuss deals, and organize work effectively.
• Customizable User Interface to develop ways of identifying users and their characteristics to ensure mapping of the user interfaces to the users’ characteristics and needs.

Ice Hut IMS-software is a necessity for any company that is interested in making improvements to the way in which they handle customer relations as well as expanding their company. With close to every known CRM functionality and feature being offered and its ability to interface with hundreds of other business applications, this all-in-one solution serves to support efficiency, order, and customer connection in this constantly evolving environment.