Opal CRM

Opal CRM is a highly functional and fully-featured tool for managing customers’ relations that can improve the overall effectiveness of business dealings. This package is designed to fit squarely in the laps of sales departments, customer care, marketing and management offices to enhance customer satisfaction and thus boost the sales of business entities.

Key Features:

• Advanced Contact Management has a highly effective contact database of client details with additional information, such as contacts’ phone numbers, emails, and previous interaction history and preferences.
• Intelligent Sales Pipeline Management provides the sales personal with a neat way of monitoring, and projecting the amount of sales, leading to a streamlined selling operation that doesn’t compromise on the informational support and analytical value of the performance.
• Dynamic Task and Calendar Management allows for easy work delegation and tracking schedule which synchronizes with other working team members’ schedules.
• Customizable Reports and Dashboards equipped with numbers of standard and exclusive reports and the analytical feature that is real-time helps in knowing the current sales, customer interaction, and business development.
• Seamless Integration with third party tool and applications includes e mail phone and social media app.
• Mobile Access designed to provide necessary information and working tools for the effective communication with clients and coworkers, responding to the customers’ requests, update the necessary info about the clients on the go.

Opal CRM has become a vital tool for those firms that want to enhance cooperation with clients and decrease the number of errors during the business performing. This system has ample promising features with an easy to use interface and versatility, which grants it a prominent place in organizations who seek to boost their customer relation management and fulfil company goals.