SanIPPBX

SanIPPBX is well-equipped, versatile, and highly functional software that effectively facilitates and supports cloud telephony as well as IVRS solutions for corporations that strive to deliver incredible customer experiences and maintain proper business correspondence. It is an enhanced messaging pro tool that facilitates the management of voice and SMS services to enable organizations achieve customer care and sales mandate.

Key Features include:

• It has also IDS solutions for voice calling, IVR, conferencing and many others. This means that through this implementation businesses are able to address their communication requirements in an integrated manner.
• Customizable IVRS that normally helps customers answering their own questions and lead them to the correct personnel or section.
• Manage incoming calls with professional auto-attendant functions, and efficiently direct calls to the specific employees or agent who is qualified to handle them and has time to do so.
• Call Analytics & Reporting can keep track of the call data like how long calls take, how many calls were there, customer satisfaction, and other metrics.
• Integrations can be easily interfaced with third party applications such as CRM, helpdesk and other business solutions making it more productive for the business.
• Support and manage voice, SMS text, email and social media channels in a single application, allowing the end user to interact with the organization in one way.

SanIPPBX is a crucial asset with its versatile features, availability of integrations, and ability to be tailored to satisfy one’s needs, it can be a one-stop-shop for companies who want to deliver the best customer experience and therefore increase their revenues.