XIPHIAS Queue Management

XIPHIAS Queue Management is a professional queuing system solution which seeks to enhance client service and satisfaction by addressing the issue of too many customers waiting to be attended to. It is a system that can enhance mechanism and organization within organisations in service industries to a great deal and improve overall customer satisfaction.

Key Features include:

• Real-Time Queue Management can facilitate the tracking and positioning of queues in real-time to help business organizations manage the congestion of the customers as well as the available resources.
• Clients who use Automated Appointment Scheduling can schedule an appointment and get notifications of the appointment without any complication.
• Analytics, and Reporting give businesses crucial information on customers, their waiting times, and overall service quality for decision-making purposes.
• Integration with a number of other CRM systems as well other related applications for better cooperation within the organization. – Virtual Queues reduce the amount of space between customers and service providers, the time it takes to reach the service provider as well as the overall dissatisfaction levels among customers.

XIPHIAS Queue Management is an application that contains great importance for enabling the organizations that are aiming to improve their existing visitor management system and to create a friendly and flexible for customers and employees environment.